Privacy Policy

Gardenia Co., Ltd. (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services (hereinafter referred to as “this Service”) provided on this website.

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Article 1 (Definition of Personal Information)

“Personal Information” refers to “personal information” as defined by the Act on the Protection of Personal Information of Japan, meaning information relating to a living individual that can identify a specific person through the inclusion of name, date of birth, address, telephone number, contact information, and other descriptions.
It also includes data such as facial images, fingerprints, voiceprints, and individual identification codes (such as health insurance card numbers) that can identify a specific individual by themselves.

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Article 2 (Method of Collecting Personal Information)

The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, or driver’s license number when registering for use.
Additionally, the Company may collect transaction records and payment-related information, including personal information, between users and business partners (hereinafter referred to as “partners,” including information providers, advertisers, advertising distribution destinations, etc.) from such partners.

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Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Company’s services

2. To respond to user inquiries (including verifying user identity)

3. To send emails about new features, updates, campaigns, or other services provided by the Company

4. To contact users when necessary for maintenance or important notifications

5. To identify and refuse use by users who violate the Terms of Service or attempt to use the service for fraudulent or improper purposes

6. To allow users to view, modify, delete, or confirm their registered information and usage status

7. To charge users for paid services

8. For other purposes incidental to the above uses

 

Article 4 (Change of Purpose of Use)

The Company may change the purpose of use of personal information only when it is reasonably recognized that the new purpose is relevant to the original purpose.
If the purpose of use is changed, the Company shall notify users of the revised purpose or make it public on this website by the prescribed method.

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Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, the Company shall not provide personal information to any third party without the prior consent of the user.
However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and regulations.

1. When necessary to protect a person’s life, body, or property and obtaining the person’s consent is difficult

2. When especially necessary for improving public health or promoting the sound growth of children and obtaining the person’s consent is difficult

3. When it is necessary to cooperate with a government agency, local public body, or an entrusted party in performing duties prescribed by law, and obtaining consent may hinder such performance

4. When the following items have been announced or made public in advance and the Company has reported to the Personal Information Protection Commission:

   • The purpose of use includes provision to third parties

   • Items of data provided to third parties

   • Means or methods of provision to third parties

   • That the Company will cease providing personal information to third parties upon the individual’s request

   • The method for accepting such requests

Notwithstanding the provisions of the preceding paragraph, the following cases are not considered to be the provision of personal information to third parties:

1. When the Company entrusts all or part of the handling of personal information within the necessary scope to achieve the purpose of use

2. When personal information is provided due to succession of business resulting from a merger or other reasons

3. When personal information is jointly used with a specific party, provided that the items of jointly used personal information, scope of users, purpose of use, and the name of the party responsible for management have been notified to or made easily accessible to the individual in advance

 

Article 6 (Disclosure of Personal Information)

When the Company is requested by the individual to disclose their personal information, the Company shall promptly disclose it to the individual.
However, the Company may refuse to disclose all or part of the information if disclosure falls under any of the following cases, and will notify the individual without delay in the event of such a decision.
A handling fee of 1,000 yen per request shall be charged for disclosure.

1. When disclosure may harm the life, body, property, or other rights and interests of the individual or a third party

2. When disclosure may significantly interfere with the proper conduct of the Company’s operations

3. When disclosure would violate other laws or regulations

Notwithstanding the above, information other than personal information, such as history or attribute data, will not be disclosed in principle.

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Article 7 (Correction and Deletion of Personal Information)

If a user finds that the personal information held by the Company is incorrect, the user may request correction, addition, or deletion (hereinafter referred to as “correction, etc.”) following the procedure prescribed by the Company.
If the Company determines it is necessary to respond to such a request, it shall promptly make the correction, etc.
If the Company decides not to make the correction, it shall promptly notify the user of the decision.

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Article 8 (Suspension of Use of Personal Information, etc.)

If the individual requests suspension or deletion of use (hereinafter referred to as “suspension of use, etc.”) on the grounds that personal information is being handled beyond the scope of the stated purpose or obtained by fraudulent means, the Company shall promptly conduct a necessary investigation.
Based on the investigation, if the Company determines that the request is valid, it shall promptly take the necessary action.
If the Company decides not to take such action, it shall promptly notify the user of the decision.
However, if suspension of use, etc. involves significant costs or is otherwise difficult, and alternative measures can be taken to protect the user’s rights and interests, such alternative measures shall be implemented.

 

Article 9 (Changes to this Privacy Policy)

The contents of this Policy may be changed without prior notice to users, except as otherwise provided by laws or in this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

 

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

Company Name: Gardenia Co., Ltd.
Representative Director: Ayano Yahagi
Email Address: info@gardenia-kamakura.com